MariaDB, Galera and MySQL Support

FromDual is a support partner of MariaDB plc, Codership Oy and Oracle Corporation. This gives us the opportunity to offer you customized enterprise support subscriptions for your mission-critical MariaDB, Galera or MySQL databases for all three vendors.

Alternatively, we can offer you our remote DBA services (without SLA) or our MariaDB, Galera and MySQL trainings.

MariaDB and MariaDB Cluster Support Subscriptions

MariaDB Enterprise support subscription: 7x24 support subscription, duration: 1 to 3 years, unlimited number of support cases, subscription per instance, including MaxScale, Connectors and MariaDB Enterprise Server.
MariaDB Enterprise (Galera) Cluster Support Subscription: 7x24 support subscription, duration: 1 to 3 years, unlimited support cases, subscription per cluster, including, MaxScale, Connectors and MariaDB Enterprise Cluster.
MariaDB Enterprise Column Store Support Subscription: 7x24 support subscription, duration: 1 to 3 years, unlimited support cases, subscription per instance/module, including MaxScale, Connectors and MariaDB Enterprise Column Store.

Galera Cluster Support Subscriptions

Codership Galera Cluster for MySQL Basic support subscription: 5x9 support subscription, duration: 1 to 3 years, unlimited number of support cases, subscription per cluster.
Codership Galera Cluster for MySQL Platinum support subscription: 7x24 support subscription, duration: 1 to 3 years, unlimited number of support cases, subscription per cluster.

MySQL Support Subscriptions

MySQL Standard Edition Subscription: Support subscription for MySQL, duration: 1 to 3 years, unlimited number of support cases, subscription per 1 - 4 socket server (hardware!).
MySQL Enterprise Edition Subscription: Support subscription for MySQL, duration: 1 to 3 years, unlimited number of support cases, subscription per 1 - 4 socket server (hardware!), including all MySQL features.

When is a support subscription interesting for you?

If you are running mission critical infrastructure based on MariaDB, Galera Cluster or MySQL.
If you need a partner for emergencies.
If your employees are not trained enough to solve 1st and 2nd level support problems by themselves.
If you do not have a MariaDB, Galera or MySQL support contract and want or need one (company policy?).
If you need support directly from the software vendor.
To ensure the safe and reliable operation of your database infrastructure.

If you are interested in one of these support subscriptions, please contact us. We will be happy to provide you with an offer tailored to your needs.

All support contracts purchased through FromDual automatically entitle you to use our FromDual Enterprise Tools for the same duration.

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