support

Table of Contents

• MariaDB Lifetime Support Matrix for MariaDB Releases
• MariaDB Corp Enterprise Support Subscriptions
• MySQL Lifetime Support Matrix for MySQL Releases

Will you be at a loss having a MySQL or MariaDB database problem? Will you need urgently help from experienced FromDual staff when your production MySQL or MariaDB database stops working? Or do you need a third party opinion for one of your MySQL or MariaDB solutions?

FromDual offers you vendor independent database support for MySQL (community and enterprise edition), MariaDB (community and enterprise edition) and Percona Server for all versions starting with 4.0.

es gibt Firmen, welche mit ihren MySQL Datenbanken zehntausende von Euros Umsatz pro Stunde erzielen. Andere Firmen betreiben ihr ERP System auf MySQL, an welchem 1000 Arbeitsplätze hängen. Steht die Datenbank still arbeiten 1000 Mitarbeiter nicht mehr, bis das System wieder läuft! Ausfallkosten ab EUR 30'000 pro Stunde aufwärts.

Hello,

there are companies which earn tens of thousands of Euros per hour with their MySQL databases. Other companies operate their ERP system on MySQL, to which 1000 employees are attached to. Is the database down 1000 people are not working any more until the system is working again! Downtime costs starting at EUR 30'000.- per hour upwards.

If you are not operating MySQL databases yourself, but you develop MySQL based software, our MySQL development support is exactly fitting to your needs!

Betreiben sie selber keine eigenen MySQL Datenbanken, entwickeln aber Lösungen für MySQL, ist unser MySQL Entwicklungs-Support genau das richtige für sie!

Stossen ihre Entwickler auf ein technisches Problem oder haben ihre Entwickler eine technische Frage, beantwortet unser Support-Team in Rücksprache mit dem Beratungs-Team gerne ihre Anfragen.

See also Byobu.

Often support customers want to see what you do on their databases. For this screen is the ideal tool.

Screen commands typically look like this:

screen> Ctrl+a ?

This means press Ctrl+a, release Ctrl+a, press ? and NOT press Ctrl+a+? together. Often you can find Ctrl+A which is wrong. It is a lower case a!

Sehr geehrte MySQL-Nutzerinnen und -Nutzer,

Mit diesem Newsletter bringen wir Sie auf den neuesten Stand was das Produkt MySQL und unsere Dienstleistungen betrifft.

Dear MySQL User,

With this newsletter we bring you up to date about MySQL and our Services.

If you are not interested in this newsletter or if you are the wrong recipient, you can unsubscribe here or even better send this newsletter to the right person.

FromDual ist Support-Partner von MariaDB plc, Codership Oy und Oracle Corporation.

• Error: 2050 (CR_FETCH_CANCELED)

  Message: Row retrieval was canceled by mysql_stmt_close() call

• Error: 2051 (CR_NO_DATA)

  Message: Attempt to read column without prior row fetch

• Error: 2000 (CR_UNKNOWN_ERROR)

  Message: Unknown MySQL error

• Error: 2001 (CR_SOCKET_CREATE_ERROR)

• Error: 1700 SQLSTATE: HY000 (ER_GRANT_PLUGIN_USER_EXISTS)

  Message: GRANT with IDENTIFIED WITH is illegal because the user %-.*s already exists

• Error: 1650 SQLSTATE: HY000 (ER_SLAVE_IGNORE_SERVER_IDS)

  Message: The requested server id %d clashes with the slave startup option --replicate-same-server-id

• Error: 1600 SQLSTATE: HY000 (ER_VIEW_INVALID_CREATION_CTX)

  Message: Creation context of view `%s`.`%s' is invalid

• Error: 1550 SQLSTATE: HY000 (ER_EVENT_COMPILE_ERROR)

  Message: Error during compilation of event's body

• Error: 1500 SQLSTATE: HY000 (ER_SUBPARTITION_ERROR)

  Message: It is only possible to mix RANGE/LIST partitioning with HASH/KEY partitioning for subpartitioning