MySQL/MariaDB Support

What our customers say about our support

Wir fühlen uns beim FromDual Support sehr gut betreut :)
Andreas Rose, DBA bei der AVM GmbH in Berlin

What you get

• German speaking support engineers.
• Support for MariaDB, MySQL, Galera Cluster and Percona Server.
• Support via remote login (ssh/vpn) or Teamviewer, AnyDesk, Zoom, Skype, MS Teams, Google Meet and contact over phone, email, Skype or other instant messaging solutions.

Supported MySQL Versions

We support the following MySQL versions:

• MySQL 4.0, 4.1, 5.0, 5.1, 5.5, 5.6, 5.7 and 8.0 (Community and Enterprise Edition)
• Galera Cluster for MariaDB, MySQL and Percona (PXC) 5.1, 5.5, 5.6, 5.7 and 8.0
• Percona Server 5.0, 5.1, 5.5, 5.6, 5.7 and 8.0
• MariaDB 5.1, 5.2, 5.3, 5.5 and 10.0 to 10.7

MySQL Support Levels

• Galera Cluster Support: 1^st to 3^rd level Support for Galera Cluster for MySQL.
• MySQL Database Support: 1^st to 3^rd level Support for MySQL, MariaDB and Percona Server.
• Development Support for your MySQL software development. Support for MySQL, MariaDB, Percona Server and MariaDB.

Why MySQL Support is interesting for you

• You do NOT have a MySQL support contract and want to have or need one.
• Your staff is not skilled enough to solve 1^st and 2^nd level problems themselves.
• Oracle/MySQL Support is too expensive or does not meet your needs.
• You do not want to be trapped in the contracts of the big vendors.
• You want to have a European Service Quality support organization which is located in your time zone.

Contact

If you are interested in our FromDual Support for MySQL, Percona Server and MariaDB, please let us know and we get asap in contact with you!

MySQL Support Flyer

You can download from here our: Support Flyer.